Here is the ultimate collection of 100 inspirational customer service quotes for work that you can use for your business to make your customers happy and avoid bad experiences. We often hear that customer is king! But how can your achieve this for your business? Through quality? Hardwork? Bonus? Lowering profits? Time Management? Teamwork? How exactly can you make your customers smile? Well, the big and famous people have advise for you from their own experiences. Millionaires and billionaires like Henry Ford, Bill Gates, Jeff Bezos, Jim Rohn and many others have their advise for your business. Have a look.

Customer Service Quotes

1. Quality, is job one. – Ford Company

2. Make a customer, not a sale. – Katherine Barchetti

3. Good service is good business. – Siebel Ad

4. Don’t find fault. Find a remedy. – Henry Ford

5. He profits most who serves best. – Arthur F. Sheldon

6. Well done is better than well said. – Benjamin Franklin

7. Customer service is the new marketing. – Derek Sivers

8. Always do more than is required of you. – George Patton

9. Politeness goes far, yet costs nothing. – Samuel Smiles

10. Nothing is so contagious as enthusiasm. – Samuel Taylor Coleridge

11. Make the customer the hero of your story. – Ann Handley

12. I won’t complain. I just won’t come back. – Anonymous

13. The customer’s perception is your reality. – Kate Zabriskie

14. Every great business is built on friendship. – JC Penney

15. Good leaders must first become good servants. – Robert Greenleaf

16. There are no traffic jams along the extra mile. – Roger Staubach

17. Seek first to understand. Then to be understood. – Stephen Covey

18. Customers are an investment. Maximize your return. – Anonymous

19. Never underestimate the power of the irate customer. – Joel Ross

20. When the customer comes first, the customer will last. – Robert Half

21. Let me pass, I have to follow them, I am their leader. – Alexandra Ledru-Rollin

22. Customer service isn’t a department, it’s a philosophy! – Shep Hyken

23. To keep a customer demands as much skill as to win one. – American Proverb

24. Focusing on the customer makes a company more resilient. – Jeff Bezos

25. You never get a second chance to make a first impression. – Will Rogers

26. If we don’t take care of our customers, someone else will. – Anonymous

27. Customer service is not a department, it’s everyone’s job. – Anonymous

28. It’s easier to love a brand when the brand loves you back. – Seth Godin

29. People expect good service but few are willing to give it. – Robert Gately

30. Good customer service costs less than bad customer service. – Sally Gronow

31. Go beyond merely communicating to ‘connecting’ with people. – Jerry Bruckner

32. Customer complaints are the schoolbooks from which we learn. – Anonymous

33. Maybe ‘Customer Service’ should be more than one department. – SAP Ad

34. The quality of our work depends on the quality of our people. – Anonymous

35. A customer service apology is stronger with a personal touch. – Shep Hyken

36. The only purpose of ‘customer service’ is to change feelings. – Seth Godin

37. Unless you have 100% customer satisfaction, you must improve. – Horst Schulz

38. The customer experience is the next competitive battleground. – Jerry Gregoire

39. Customers who don’t get support become someone else’s customers. – Brigade Ad

40. Your most unhappy customers are your greatest source of learning. – Bill Gates

41. Our attitude towards others determines their attitude towards us. – Earl Nightingale

42. Customer satisfaction is worthless. Customer loyalty is priceless. – Jeffrey Gitomer

43. Without great employees you can never have great customer service. – Richard F. Gerson

44. Your customers expect your entire operation to revolve around them. – SAP Ad

45. Repeat business or behavior can be bribed. Loyalty has to be earned. – Janet Robinson

46. Treat every customer as if they sign your paycheck … because they do. – Anonymous

47. Washrooms will always tell if your company cares about its customers. – Anonymous

48. The most important thing in communication is hearing what isn’t said. – Peter Drucker

49. Be everywhere, do everything, and never fail to astonish the customer. – Macy’s Motto

50. If you don’t genuinely like your customers, chances are they won’t buy. – Tom Watson

51. If Franz Kafka were alive today he’d be writing about customer service. – Jonathan Alter

52. Customer service is awareness of needs, problems, fears and aspirations. – Anonymous

53. The purpose of a business is to create a customer who creates customers. – Shiv Singh

54. In business you get what you want by giving other people what they want. – Alice MacDougall

55. Common sense if of paramount importance in business and customer service. – Anonymous

56. Don’t find customers for your products, find products for your customers. – Seth Godin

57. One of the greatest gifts you can give to anyone is the gift of attention. – Jim Rohn

58. For individuals, character is destiny. For organizations, culture is destiny. – Tony Hsieh

59. If you’re not serving the customer, your job is to be serving someone who is. – Jan Carlzon

60. Kind words can be short and easy to speak, but their echos are truly endless. – Mother Teresa

61. You are serving a customer, not a life sentence. Learn how to enjoy your work. – Laurie McIntosh

62. The longer you wait, the harder it is to produce outstanding customer service. – William H. Davidow

63. When you serve the customer better, there’s always a return on your investment. – Kara Parlin

64. Your customer doesn’t care how much you know until they know how much you care. – Damon Richards

65. We make our money out of our friends. Our enemies will not do business with us. – Elbert Hubbard

66. You cannot always control circumstances, but you can control your own thoughts. – Charles Popplestown

67. The reputation of a thousand years may be undermined by the conduct of one hour. – Japanese Proverb

68. Revolve your world around the customer and more customers will revolve around you. – Heather Williams

69. Customer service is training people how to serve clients in an outstanding fashion. – Anonymous

70. Customers may forget what you said but they’ll never forget how you made them feel. – Unknown

71. Do what you do so well that they will want to see it again and bring their friends. – Walt Disney

72. Here is a powerful yet simple rule. Always give people more than they expect to get. – Nelson Boswell

73. People perform best and deliver the best customer service when they like what they do. – Anonymous

74. Although your customers won’t love you if you give bad service, your competitors will. – Kate Zabriskie

75. When you start viewing your customers as interruptions, you’re going to have problems. – Kate Zabriskie

76. Your best customers leave quite an impression. Do the same, and they won’t leave at all. – SAP Ad

77. Here is a simple but powerful rule: always give people more than what they expect to get. – Nelson Boswell

78. What gets measured, gets done. And what gets recognized gets done again, and even better. – Robert Crawford

79. The goal as a company is to have customer service that is not just the best but legendary. – Sam Walton

80. Coming together is a beginning. Keeping together is progress. Working together is success. – Henry Ford

81. Forget about the sales you hope to make and concentrate on the service you want to render. – Harry Bullis

82. Historically, our number-one growth driver has been from repeat customers and word of mouth. – Tony Hsieh

83. Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. – Donald Porter

84. Customers don’t expect you to be perfect. They DO expect you to fix things when they go wrong. – Donald Porter

85. There’s a place in the world for any business that takes care of its customers after the sale. – Harvey MacKay

86. Being on par in terms of price and quality only gets you into the game. Service wins the game. – Tony Allesandra

87. Every company’s greatest assets are its customers, because without customers there is no company. – Michael LeBoeuf

88. Know what your customers want most and what your company does best. Focus on where those two meet. – Kevin Stirtz

89. I like to listen. I have learned a great deal from listening carefully. Most people never listen. – Ernest Hemingway

90. Choose your customers. Fire the ones that hurt your ability to deliver the right story to the others. – Seth Godin

91. To my customer. I may not have the answer, but I’ll find it. I may not have the time, but I’ll make it. – Anonymous

92. No amount of advertising can repair the damage done by failing to properly address a customer’s concern. – Albert Schindler

93. I don’t think companies will ever be really done with being as focused on their customers as they could be. – Adam Klaber

94. Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. – Peter Drucker

95. The best advertising you can have is a loyal customer spreading the word about how incredible your business is. – Shep Hyken

96. Make your product easier to buy than your competition, or you will find your customers buying from them, not you. – Mark Cuban

97. In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away. – Doug Warner

98. People will forget what you said. They will forget what you did. But they will never forget how you made them feel. – Maya Angelou

99. Always keep in mind the old retail adage: Customers remember the service a lot longer than they remember the price. – Lauren Freedman

100. Nordstrom’s Rules for Employees: Rule # 1: Use your good judgment in all situations. There are no additional rules. – Nordstrom Employee Rules