Here is the ultimate collection of 100 inspirational customer service quotes for work that you can use for your business to make your customers happy and avoid bad experiences. We often hear that customer is king! But how can your achieve this for your business? Through quality? Hardwork? Bonus? Lowering profits? Time Management? Teamwork? How exactly can you make your customers smile? Well, the big and famous people have advise for you from their own experiences. Millionaires and billionaires like Henry Ford, Bill Gates, Jeff Bezos, Jim Rohn and many others have their advise for your business. Have a look.
Customer Service Quotes
1. Quality, is job one. – Ford Company
2. Make a customer, not a sale. – Katherine Barchetti
3. Good service is good business. – Siebel Ad
4. Don’t find fault. Find a remedy. – Henry Ford
5. He profits most who serves best. – Arthur F. Sheldon
6. Well done is better than well said. – Benjamin Franklin
7. Customer service is the new marketing. – Derek Sivers
8. Always do more than is required of you. – George Patton
9. Politeness goes far, yet costs nothing. – Samuel Smiles
10. Nothing is so contagious as enthusiasm. – Samuel Taylor Coleridge
11. Make the customer the hero of your story. – Ann Handley
12. I won’t complain. I just won’t come back. – Anonymous
13. The customer’s perception is your reality. – Kate Zabriskie
14. Every great business is built on friendship. – JC Penney
15. Good leaders must first become good servants. – Robert Greenleaf
16. There are no traffic jams along the extra mile. – Roger Staubach
17. Seek first to understand. Then to be understood. – Stephen Covey
18. Customers are an investment. Maximize your return. – Anonymous
19. Never underestimate the power of the irate customer. – Joel Ross
20. When the customer comes first, the customer will last. – Robert Half
21. Let me pass, I have to follow them, I am their leader. – Alexandra Ledru-Rollin
22. Customer service isn’t a department, it’s a philosophy! – Shep Hyken
23. To keep a customer demands as much skill as to win one. – American Proverb
24. Focusing on the customer makes a company more resilient. – Jeff Bezos
25. You never get a second chance to make a first impression. – Will Rogers
26. If we don’t take care of our customers, someone else will. – Anonymous
27. Customer service is not a department, it’s everyone’s job. – Anonymous
28. It’s easier to love a brand when the brand loves you back. – Seth Godin
29. People expect good service but few are willing to give it. – Robert Gately
30. Good customer service costs less than bad customer service. – Sally Gronow
31. Go beyond merely communicating to ‘connecting’ with people. – Jerry Bruckner
32. Customer complaints are the schoolbooks from which we learn. – Anonymous
33. Maybe ‘Customer Service’ should be more than one department. – SAP Ad
34. The quality of our work depends on the quality of our people. – Anonymous
35. A customer service apology is stronger with a personal touch. – Shep Hyken
36. The only purpose of ‘customer service’ is to change feelings. – Seth Godin
37. Unless you have 100% customer satisfaction, you must improve. – Horst Schulz
38. The customer experience is the next competitive battleground. – Jerry Gregoire
39. Customers who don’t get support become someone else’s customers. – Brigade Ad
40. Your most unhappy customers are your greatest source of learning. – Bill Gates
41. Our attitude towards others determines their attitude towards us. – Earl Nightingale
42. Customer satisfaction is worthless. Customer loyalty is priceless. – Jeffrey Gitomer
43. Without great employees you can never have great customer service. – Richard F. Gerson
44. Your customers expect your entire operation to revolve around them. – SAP Ad
45. Repeat business or behavior can be bribed. Loyalty has to be earned. – Janet Robinson
46. Treat every customer as if they sign your paycheck … because they do. – Anonymous
47. Washrooms will always tell if your company cares about its customers. – Anonymous
48. The most important thing in communication is hearing what isn’t said. – Peter Drucker
49. Be everywhere, do everything, and never fail to astonish the customer. – Macy’s Motto
50. If you don’t genuinely like your customers, chances are they won’t buy. – Tom Watson
51. If Franz Kafka were alive today he’d be writing about customer service. – Jonathan Alter
52. Customer service is awareness of needs, problems, fears and aspirations. – Anonymous
53. The purpose of a business is to create a customer who creates customers. – Shiv Singh
54. In business you get what you want by giving other people what they want. – Alice MacDougall
55. Common sense if of paramount importance in business and customer service. – Anonymous
56. Don’t find customers for your products, find products for your customers. – Seth Godin
57. One of the greatest gifts you can give to anyone is the gift of attention. – Jim Rohn
58. For individuals, character is destiny. For organizations, culture is destiny. – Tony Hsieh
59. If you’re not serving the customer, your job is to be serving someone who is. – Jan Carlzon
60. Kind words can be short and easy to speak, but their echos are truly endless. – Mother Teresa
61. You are serving a customer, not a life sentence. Learn how to enjoy your work. – Laurie McIntosh
62. The longer you wait, the harder it is to produce outstanding customer service. – William H. Davidow
63. When you serve the customer better, there’s always a return on your investment. – Kara Parlin
64. Your customer doesn’t care how much you know until they know how much you care. – Damon Richards
65. We make our money out of our friends. Our enemies will not do business with us. – Elbert Hubbard
66. You cannot always control circumstances, but you can control your own thoughts. – Charles Popplestown
67. The reputation of a thousand years may be undermined by the conduct of one hour. – Japanese Proverb
68. Revolve your world around the customer and more customers will revolve around you. – Heather Williams
69. Customer service is training people how to serve clients in an outstanding fashion. – Anonymous
70. Customers may forget what you said but they’ll never forget how you made them feel. – Unknown
71. Do what you do so well that they will want to see it again and bring their friends. – Walt Disney
72. Here is a powerful yet simple rule. Always give people more than they expect to get. – Nelson Boswell
73. People perform best and deliver the best customer service when they like what they do. – Anonymous
74. Although your customers won’t love you if you give bad service, your competitors will. – Kate Zabriskie
75. When you start viewing your customers as interruptions, you’re going to have problems. – Kate Zabriskie
76. Your best customers leave quite an impression. Do the same, and they won’t leave at all. – SAP Ad
77. Here is a simple but powerful rule: always give people more than what they expect to get. – Nelson Boswell
78. What gets measured, gets done. And what gets recognized gets done again, and even better. – Robert Crawford
79. The goal as a company is to have customer service that is not just the best but legendary. – Sam Walton
80. Coming together is a beginning. Keeping together is progress. Working together is success. – Henry Ford
81. Forget about the sales you hope to make and concentrate on the service you want to render. – Harry Bullis
82. Historically, our number-one growth driver has been from repeat customers and word of mouth. – Tony Hsieh
83. Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. – Donald Porter
84. Customers don’t expect you to be perfect. They DO expect you to fix things when they go wrong. – Donald Porter
85. There’s a place in the world for any business that takes care of its customers after the sale. – Harvey MacKay
86. Being on par in terms of price and quality only gets you into the game. Service wins the game. – Tony Allesandra
87. Every company’s greatest assets are its customers, because without customers there is no company. – Michael LeBoeuf
88. Know what your customers want most and what your company does best. Focus on where those two meet. – Kevin Stirtz
89. I like to listen. I have learned a great deal from listening carefully. Most people never listen. – Ernest Hemingway
90. Choose your customers. Fire the ones that hurt your ability to deliver the right story to the others. – Seth Godin
91. To my customer. I may not have the answer, but I’ll find it. I may not have the time, but I’ll make it. – Anonymous
92. No amount of advertising can repair the damage done by failing to properly address a customer’s concern. – Albert Schindler
93. I don’t think companies will ever be really done with being as focused on their customers as they could be. – Adam Klaber
94. Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. – Peter Drucker
95. The best advertising you can have is a loyal customer spreading the word about how incredible your business is. – Shep Hyken
96. Make your product easier to buy than your competition, or you will find your customers buying from them, not you. – Mark Cuban
97. In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away. – Doug Warner
98. People will forget what you said. They will forget what you did. But they will never forget how you made them feel. – Maya Angelou
99. Always keep in mind the old retail adage: Customers remember the service a lot longer than they remember the price. – Lauren Freedman
100. Nordstrom’s Rules for Employees: Rule # 1: Use your good judgment in all situations. There are no additional rules. – Nordstrom Employee Rules